Terms & Conditions

1.METHODS OF PAYMENT

We accept Visa, Mastercard, Discover & American Express and PayPal. We do not accept C.O.D orders.

2. SHIPPING

Most orders will be shipped UPS Ground, UPS Next Day, 2nd Day & 3rd day service is available at additional cost. Small parts willbe shipped USPS Priority Mail.

3. RETURNS

No returns without prior authorization. All items must be returned with all original packing, .warranty cards and in salable condition. All returns must be within 7 days. Items returned after 7 days will be subject to a 20% restocking fee. Freight charges are non-refundable, no exceptions. Items purchased with free shipping promotion will be refunded less published UPS shipping rates.

All  K9, Circuiteer, Electro Groom and Rapid Groom products for return must be approved by PFWH.  The product must be shipped to Electric Cleaner Company  50913 Elevator Street, Osseo WI 54758. It will be inspected for any damages.  ECC will determine f the item is in saleable condition and a credit will be issued for the amount of the sale less outbound shipping and a 20% restocking fee. The return shipping to ECC will be the responsibility of the purchaser.

All pureWASH Pro X2 are non returnable.

All dryer and clipper repair parts are not returnable.

SPECIAL ORDERS

All special orders (220v clippers or dryers,all Petlift products  will be charged at the time the order is placed..and considered non-refundable.

4. CLAIMS

If damage occurs in UPS shipment notify UPS immediately and then contact Petfood .Warehouse, Ltd. Do not dispose of original carton or damaged merchandise, as UPS inspectors .may need to examine package.

5. WARRANTIES

The manufacturer warrants electric & battery clippers and blade sets. Please contact .manufacturer regarding repair or replacement under their respective warranties.

6. There will be a $20.00 charge for all address corrections charged back to us by UPS, such as: no apt #, no suite or floor #, .incorrect zip code or street spelling, etc. If incorrect ship to addresses are given in online orders customer will be responsible for all re-routing charges. In the event an order is refused, customer will be responsible for return freight charges

7. GENERAL CONDITIONS

All prices are subject to change without notice. Not responsible for typographic errors.

8. PRIVACY

Petfood Warehouse does not sell, rent or share customer information with anyone for any .reason.